What response times do you offer?

They are agreed in your service level agreement and depend on severity, with the fastest response for anything that stops your business.

Teams & Consulting

Maintenance & support

Ongoing maintenance with agreed response times: bug fixes, security updates, monitoring and steady improvements to software we or others built.

What you can expect

Monthly plan with service levels

01What's included

Keep your software secure, updated and improving after launch.

01
Monitoring & alerts
Errors and outages detected and investigated quickly.
02
Bug fixes
Issues triaged by severity and fixed within agreed times.
03
Security & dependency updates
Frameworks and libraries kept current and patched.
04
Continuous improvement
Small enhancements from a monthly backlog you prioritise.

02Is it right for you?

Ideal for

Not sure it fits? Book a free 30-minute call and get an honest answer.

Typical stack

03How we deliver

01
Discover
Typically 1–3 weeks
We map your goals, users and constraints, then define what success looks like in numbers.
02
Design
Typically 2–4 weeks
Architecture and experience are designed together, so the product is beautiful and buildable.
03
Build
Two-week sprints
Senior engineers ship in short, demo-able sprints with automated testing from day one.
04
Launch
Typically 1–2 weeks
Hardened, monitored and documented: we go live with a rollout plan, not a leap of faith.
05
Grow
Ongoing
SEO, paid acquisition and product analytics compound the value of what we built together.

04Proof

Much of this work is under NDA.

Tell us about your project and we will share relevant examples and references on a call.

05FAQ

Yes. We start with a code and infrastructure review, document what we find and then take over maintenance safely.